• No shipping charges will be refunded.

• The return procedure takes one to three weeks (from the date of receipt of the return), and the customer service department will notify the customer of the details after the procedure is completed.

• OhOzDirect is not responsible for damages after delivery.

• If the item or quantity does not match the order, please contact customer service immediately on the day of delivery.

In case of any disputes, the decision of Oh Oz Direct will be final. OhOzDirect reserves the right to change the above terms and conditions without prior notice.